Paul H. Keckley

Health systems can take lessons from publicly traded companies

New payment and performance measurement programs make managing ‘total cost of care’ essential for hospitals

Understanding how an organization achieves results can be as important as the results themselves

An unhealthy culture can expose a hospital to problems — and it's something boards have to monitor

Risk-based contracts, achieving proper scale and mounting regulatory pressure add to the stress of transforming hospital and health system operations.

Board retreats and the strategic planning process are imperatives for high-performing hospitals, but they can be a waste of time and money unless thoughtfully planned with the full range of issues and challenges on the table.

As consumers welcome retail clinics' convenience and value, a physician group foresees problems