Operations
Center Voices
Skills and Tools New Board Members Need to Thrive
As health care CEOs and boards think about replacing board positions, they look for perspectives from the new member.
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Governance
Board Dashboards Deliver Vital Stats
Evolving board dashboards capture key metrics.
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Online exclusive
Connecting behavioral health patients to outpatient services
A Florida health system reduces ED overuse by providing shelter to homeless patients and forming supportive relationships with others.
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Dashboard
Eighty seven percent of hospitals have fee-for-service contracts with payers
Most hospitals report being paid through fee for service, but expect to launch bundled payment and direct contracts with employers in the next two years.
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Trends
Physicians Report Increase in Emergency Department Visits
Emergency physicians have noticed an increase in the volume of emergency department patients since the implementation of the Affordable Care Act on Jan. 1, 2014, according to a survey of American College of Emergency Physicians members.
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Update
A New Framework for Working with Patient and Family Advisers
A new guide from the American Hospital Association presents a structure to engage patients and families as advisers.
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Update
The Importance of Cybersecurity and Information Sharing
Trustees have the responsibility to understand, at a high level, the hospital’s cybersecurity risks and vulnerabilities as well as leaders’ security and response plans.
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Viewpoint
How to Improve the Patient's ED Experience
Utilizing the right emergency department processes can benefit admissions, revenue and reputation.
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Dashboard
Outpatient Visits Are Up
44% of U.S. community hospitals have primary care departments
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