Quality & Safety

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Lawmakers and regulators' growing focus on board accountability means trustees need to adopt best practices.

Christus Santa Rosa collects patient experience data every day.

Hospitals that bring consumers into decision-making see big benefits.

Several prominent health care organizations have issued a call to action to end to disparities.

Insufficient reimbursement and provider shortages behind the decline in behavioral health services provided.

Learn about the necessary infrastructure, metrics, data and leadership needed to begin population health management.

Flu vaccine rates among health care personnel outside of hospitals held steady.

Comprehensive infection reports were sent to physician, nursing, medical and administrative leaders.

Hospitals are using innovative information technology to get their arms around population health.

The Harm Across the Board metric tells a comprehensive safety story.